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Broadband

IP type

Static IPs are needed by businesses that might have a server (hosting websites, email, etc) or other devices that need to be accessible from the internet (outside of their LAN).

 

If more than one Static IP is required an additional router will be needed. The customer is responsible for sourcing and supplying this router.

Broadband

Constant Connect

Stay online with 4G broadband back-up

Never lose business due to downtime, Constant Connect will let you stay online with 4G broadband back-up and resolve any issue without the need to notify us.

 

Note : If you choose our 4G Backup service, we will send you an O2 SIM card for 4G connectivity. Please click here to check 4G coverage in your area.

 

  • Leave our dongle plugged into your Hub
  • If there’s ever a broadband hiccup, it’ll automatically kick in and keep you surfing on the O2 4G network
  • We’ll get an alert and look into the issue while you keep working and wait for updates over text
  • Enjoy unlimited monthly data
Broadband

Business phone line bolt on

Right-place calls

(+ £2.50 per month)

Call divert - different number
Divert your calls to a destination of
your choosing (excluding 999/111), when you can't answer

Hunt group
Choose when each phone rings (when you have multiple lines) and in what order - ensuring you never miss a call again.


 

Manage incoming calls

(+ £2.50 per month)

Anonymous call rejection
Block incoming calls that are hiding their number

Call waiting
Know when another call is waiting on the line and deal with it by flipping between two calls or placing the second caller on hold


 

Manage outgoing calls

(+ £2.50 per month)

Outgoing call barring
Stay in control of costs by limiting the types of numbers you can call

 

Last number redial
Call the last person you rang


Multi-party calling
Get things done faster by bringing up to 10 people onto a single call

 

Number restrict permanent
Withhold your number on a permanent basis




 

Broadband

Business phone line over broadband

Our business phone lines, delivered over your broadband connection, offer an easy-to-manage digital voice environment for making and receiving calls. They use next-generation technology that’s fit for the future and ready to offer all the latest voice features and connectivity services, today.

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FUTURE-PROOF

Choose a flexible, scalable digital service fit for the 21st century

simple

SIMPLE

Get all your voice and data services in one broadband package

competative

COMPETITIVE

Save money with transparent, affordable tariffs and Voom Fibre bundles

hassle-free

HASSLE-FREE

Minimise downtime by keeping your existing number

What to expect with a business phone line over our broadband

  • You’ll need to keep your broadband router plugged in and switched on at all times to make and receive calls
  • Remember that any connected apparatus won’t work during a power or network outage
  • If you or any of your employees are considered vulnerable or you have vulnerable people in your care, you can speak to us directly and we’ll accommodate your needs
  • If you don’t have access to a mobile phone service and rely solely on the phone line to make calls to the emergency services, we can provide you with an appropriate solution
  • If you have an alarm, lift, healthcare monitor or point of-sale device that relies on a phone line, or you’re thinking of buying apparatus that does, be sure to check with the device manufacturer to see if this service is suitable

Broadband

Business Talk Unlimited Extra Package

Plans include UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles and premium rate telephone services or numbers are excluded from any call allowances.

 

Business Talk Unlimited Extra offers unmetered calls to UK Landlines & Mobiles, as well as selected International landline destinations.

 

Calls to UK Landlines, including selected international destinations*, are free for the first 60 minutes and first 30 minutes for UK Mobiles.

 

Simply hang up and redial before this time expires to avoid charges, failing which you’ll be charged at the normal pence per minute rate set out in the tariff sheet.

 

*Selected international destinations:

Australia, Austria, Belgium, Canada, China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Russia and USA.

 

A 2.0 pence per call connection fee applies to all destinations not listed above, with the exception of Non -Geographic Service calls, the charges for which are different and are set out on the tariff sheet.

 

More information on our tariffs click here