Product Card Information
What’s included
Available bolt-on’s
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Lightning-fast speeds
Lightning-fast broadband for business with speeds up to 1G.
Fixed price guarantee
The monthly prices of the Voom broadband products are fixed for the duration of your contract term for the package you have opted for. Once your contract term has expired, the prices for the Voom products may no longer be applicable to you and the price you pay may change. Full information on fixed prices here.
Flexible packages
Flexibility to change your package, from the one selected at the time of entering the contract, during the minimum term. You may move up all packages and down one package below your contracted package, once in 30 days. The ability to flex only applies to customers who take out contracts from 5th May 2023. Please click here for full Flex rules.
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Call: 0808 304 4806
About your speed
We estimate that at peak times the download speed to your Virgin Media Business Hitron Chita router will range between {{availableDownloadSpeed}} and the normally available upload speed will be {{availableUploadSpeed}}. However, the actual speeds can vary and may be lower. This may be due to things like your use of WiFi, equipment, internal wiring or peak time congestion.
The minimum download speed to your router should not fall below 50% which is {{minimumDownloadSpeed}}. If this happens for three consecutive days or more, please contact us, and if we are unable to fix the problem within 30 days, you may be able to exit your contract without penalty. You can find out more by using the search function on our website and typing ‘Ofcom Speed Codes ‘and we will also send this information to you via email.
For more information check out virginmediabusiness.co.uk/speedcode
About your contract
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About your speed
We estimate that at peak times the download speed to your Virgin Media Business Hitron Chita router will range between {{availableDownloadSpeed}} and the normally available upload speed will be {{availableUploadSpeed}}. However, the actual speeds can vary and may be lower. This may be due to things like your use of WiFi, equipment, internal wiring or peak time congestion.
The minimum download speed to your router should not fall below 50% which is {{minimumDownloadSpeed}}. If this happens for three consecutive days or more, please contact us, and if we are unable to fix the problem within 30 days, you may be able to exit your contract without penalty. You can find out more by using the search function on our website and typing ‘Ofcom Speed Codes ‘and we will also send this information to you via email.
For more information check out virginmediabusiness.co.uk/speedcode
About your contract
Powered by our hybrid fibre connection
Our hybrid fibre network starts at our special sites around the UK before running to our street cabinets. (That’s why it’s sometimes called fibre to the cabinet, or FTTC.) There’s usually one of these a few hundred metres from you as the crow flies, or even less. Here, we convert light signals into high-frequency signals, which run on coaxial cables that support broadband speeds of more than a gigabit per second. These weave through our underground network, with one heading straight to your home. So, most of your broadband runs over a fibre link, while our coax cables finish the job.
Powered by our full fibre connection
Our full fibre network starts at our sites and runs to our street cabinets. It then powers straight through to your home, which is why it’s often known as fibre to the premises, or FTTP. The connection zips along – sometimes underground, sometimes across aerial poles, and through our street cabinets. When it reaches your home, a fibre optic cable will guide it in through a small hole – this’ll end on an outer wall or plug straight into our kit
Need help ordering? call us on 0800 052 1135 or request a call back
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