Dynamic IP

Dynamic IP (Internet Protocol) refers to an IP address that is assigned to a device or network dynamically by Virgin Media whenever a connection is established or when the IP lease period expires. It is in contrast to a static IP address, which remains constant for an extended period.

Dynamic IP addresses are commonly used by residential users, small businesses, and mobile devices that connect to the internet via Virgin Media's network. Here are a few key points about dynamic IP addresses:

• Dynamic IP Address Assignment: When a device connects to the internet, Virgin Media assigns an available IP address from its pool of addresses. The IP lease period typically ranges from a few hours to several days.
• User Case: A common user case for dynamic IP addresses is home internet connections. Virgin Media assigns a dynamic IP address to the router, which then distributes the connection to multiple devices within the network. As users connect and disconnect their devices, the IP addresses are dynamically allocated, allowing efficient use of the available IP pool.
• Security: Dynamic IP addresses can provide a level of security through obscurity. Since the IP address changes periodically, it becomes more challenging for potential attackers to target a specific device or network.

It's important to note that dynamic IP addresses can present challenges for certain applications that rely on consistent IP connectivity. In such cases, static IP addresses are preferred to ensure uninterrupted access and reliable service

Stay online with 4G broadband back up

Never lose business due to downtime, Constant Connect will let you stay online with 4G broadband back-up and resolve any issue without the need to notify us.

Note : If you choose our 4G Backup service, we will send you an O2 SIM card for 4G connectivity. Please Click here to check 4G coverage in your area.

• Leave our dongle plugged into your Hub
• If there’s ever a broadband hiccup, it’ll automatically kick in and keep you surfing on the O2 4G network
• We’ll get an alert and look into the issue while you keep working and wait for updates over text.

Static IP

Static IP (Internet Protocol) refers to an IP address that remains fixed and does not change over time. Unlike dynamic IP addresses that are assigned by Virgin Media static IP addresses are manually configured for a device or network and remain constant.

Here are some key points about static IP addresses:

• Fixed Address: A static IP address is manually assigned to a device or network and remains unchanged until it is manually reconfigured. It provides a consistent and permanent address for a particular device or service.
• Reliable Connectivity: Static IP addresses are beneficial for applications that require a consistent and uninterrupted connection, such as hosting websites, servers, or remote access services. With a static IP, these services can be accessed reliably by users or clients.
• User Case: One common user case for static IP addresses is web hosting. Websites or online applications hosted on servers with static IP addresses can be easily accessed using the same IP address, allowing users to reach the website reliably without the need to update their DNS records frequently.
• Remote Access and VPNs: Static IP addresses are often used in scenarios where remote access to networks or Virtual Private Networks (VPNs) is required. By assigning a static IP to the network gateway or VPN server, authorised users can securely connect to the network or access resources remotely.
• Networked Devices: Some network devices, such as printers, surveillance cameras, or IoT devices, benefit from having static IP addresses. It ensures consistent accessibility and simplifies configuration and management.

Multiple Static IP

In some cases, organisations or businesses require multiple static IP addresses to accommodate various services or devices within their network. Here are a few points about multiple static IP addresses:

• Service Segmentation: Multiple static IP addresses allow organisations to assign dedicated IP addresses to different services or devices, ensuring better segmentation and control over network traffic.
• Load Balancing and Redundancy: Multiple static IP addresses can be utilised to distribute incoming network traffic across multiple servers or devices, improving performance and providing redundancy in case of hardware failures.
• Hosting Multiple Services: Organisations hosting multiple websites, email servers, or other online services may require multiple static IP addresses to assign each service a unique IP for accessibility and management purposes.
• Enhanced Security: By using multiple static IP addresses, organisations can isolate specific services or devices, implementing different security measures based on their requirements. This helps in protecting critical systems from potential threats.

Overall, static IP addresses, whether singular or multiple, offer stability, reliable connectivity, and flexibility for various applications and network setups that require consistent accessibility or customised network configurations.

Internet Security for Small Businesses

All our Voom Fibre bundles come with award-winning antivirus at no extra cost – so you can run your business on our lightning-fast broadband with complete peace of mind.

• Antivirus for up to 15 devices: F-Secure Business Internet Security keeps hijackers at bay by shielding your data from harmful viruses, trojans, ransomware, spyware and infected email attachments
• Protect your money online: Banking Protection keeps your connection secure in the background by automatically scanning websites for threats and blocking them so you can shop for what your business needs safely.
• Avoid dangerous websites: Built-in Browsing Protection will block scam sites, and even colour codes search results to help you avoid dodgy ones

Please note: Should your business broadband bundle service be terminated by either you or us, or you switch to a broadband only or voice only product, you shall no longer qualify for the F-Secure service. The use of F-Secure service is subject to the license terms of F-Secure found here. For full information on F-Secure terms click here.

For Voom Fibre Services, we’ll aim to restore the Service in line with your Option, or any Bolt-on you have selected (as defined in the Voom Fibre Special Terms and/or Price Guide). Where we need a site visit to resolve a Fault, we only do site visits on Working Days during Working Hours.

Regardless of the Service you have from us, we’ll always try to resolve your fault over the phone, and we are available 24 x 7 x 365 to speak to you. However, if we need to visit your premises to resolve the issue, site visits will take place on Working Days during Working Hours

Any Faults or suspected Faults on the Services must be reported to our Technical Support Centre on 0800 052 0800

https://www.virginmediabusiness.co.uk/pdf/legal-documents/Business-Broadband-SLA.pdf